Ward Helper (HVC-2091)

To carry out non-clinical practical tasks, within an established shift pattern, which assists the Housekeeping team and Ward nursing staff in the general care of those in our care; their families and carers.

The duties will include:

·         To carry out the various tasks, as learnt during induction/training with the volunteer Ward Trainer and/or Housekeeping staff member.

·         Tasks will include:

-          Providing those in our care with refreshments

-          Asking patients for their meal choices

-          Helping Housekeeping staff to serve patients their meals

-          Setting up meal trays, collecting used meal trays, including crockery and cutlery

-          Restocking cupboards in the various kitchen areas in the Visitors Lounge and within IPU

-          Drinks Trolley round (evening shift only)

·         To help the Housekeeping staff and assist them as required

·         To guide carers and visitors to the Visitors Lounge and/or Orange Café; or elsewhere, when required.

·         To follow the guidelines learnt during mandatory training and induction training where it covers such subjects as infection prevention, hand washing procedures and food hygiene standards.

As part of the Infection Prevention measures our dress code whilst on our Inpatient Unit is:

• No Rings should be worn, the only exception is a plain wedding band
• No Watches
• You should be Bare Below the Elbow, nails to be kept short, clean and no polish
• No open toe shoes

Hours of duty:

Monday to Sunday – Morning Shift (9am – 1.15pm); Afternoon (1.30pm – 4.30pm); Twilight (5pm – 7pm); Evening (7pm – 8.30pm).  

Monday – Friday Shifts can be covered on a regular basis or on a flexi basis. 

Saturday and Sundays or covered on 1 in 4 rota basis.

What skills do I need?

·         Good listening and communication skills

·         Good time keeping skills so tasks are completed when required

·         To be physically able to carry out the tasks required during the shift times

·         To adhere to the hospice’s Dress Code appertaining to patient care areas

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

Hours of duty: Monday to Sunday – Morning Shift (9am – 1.15pm); Afternoon (1.30pm – 4.30pm); Twilight (5pm – 7pm); Evening (7pm – 8.30pm). Monday – Friday Shifts can be covered on a regular basis or on a flexi basis. Saturday and Sundays or covered on 1 in 4 rota basis.

Where does this role take place?